13.1.6: Speech to speech relay services

Where ICT is intended to provide a speech to speech relay service, the speech to speech relay service shall enable speech or cognitively impaired telephone users and any other user to communicate by providing assistance between them.

Testing methods

Type of complianceInspection
Pre-conditions
  1. The service is a speech to speech relay service.
Procedure
    1. Check that the service enables enable speech or cognitively impaired telephone users and any other user to communicate by providing assistance between them.
      Result Pass: Check 1 is true
      Fail: Check 1 is false

       

      Requirement details

      Reference number: 13.1.6

      Related requirements

      Related functional statements

      Usage with limited cognition

      Related technical requirements

      No related technical requirements are associated with this technical requirement