6.6: Alternatives to video-based services
Where ICT provides real-time video-based communication and also provides answering machine, auto attendant or interactive response facilities, the ICT should offer users a means to access the information and carry out the tasks related to these facilities:
a) for audible information, without the use of hearing;
b) for spoken commands, without the use of speech;
c) for visual information, without the use of vision.
Solutions capable of generating real-time captions or handling real-time text could satisfy the above requirement.
This clause is advisory only and contains no requirements requiring test.