13.2: Access to relay services
Where ICT systems support two-way communication and a set of relay services for such communication is specified, access to those relay services shall not be prevented for outgoing and incoming calls.
- Two-way communication may include voice, real-time text, or video, singly or in combinations supported by both the relay service and the ICT system.
- The purpose of this requirement is to achieve functionally equivalent communication access by persons with disabilities.
|Type of compliance||Inspection|
|Result||Pass: Check 1 is true
Fail: Check 1 is false