Privacy policy statement

We are committed to safeguarding the privacy of our users while providing the highest quality of service possible. We will only use the information that we collect about you lawfully.

Security

We will take reasonable technical and organisational precautions to safeguard and secure your personal information. Of course, data transmission over the internet is not secure and we cannot guarantee the security of data sent over the internet.

Information collected

We collect the following information:

when you contact us through enquiry forms or email, we collect the details you provide to us (typically this includes personal details such as name, postal address and email address);

when you visit this website we collect information about your computer and about your visits to and use of this website, including IP address, geographical location, browser type, referral source, length of visit and number of pages viewed. The information obtained in this way is only used in aggregate form, and cannot be used to identify you.

Use of personal information

Personal information submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We process personal information for the purposes of:

  • administering the website;
  • providing the best possible service;
  • aiding strategic development and auditing usage of the site;
  • sending you communications (relating to our business), by post or email (you can inform us at any time if you no longer wish to receive communications by emailing us at accessibility@aenor.es);
  • dealing with enquiries and complaints made by or about you relating to the website.

We will not pass your personal information to any third party without your express consent.

Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website.

Your rights

You may request from us details of any personal information we hold about you. Provision of such information is currently free of charge. You may instruct us not to process your personal information for the purpose of receiving communications from us by emailing us at accessibility@aenor.es. You may also instruct us not to process your personal information for contact by a third party. (In practice, you will usually agree in advance to our use of your data for such purposes).

Third party websites

This website provides links to other websites. We are not responsible for the privacy policies, security and related practices of third party websites.

Updating information

Please let us know if the personal information we hold about you requires updating or correcting.

Contacting us

If you have any queries about our privacy statement, requests concerning your personal information, you would prefer not to hear from us or you would like more information about our work please write to accessibility@aenor.es