Managing accessibility in the public procurement of ICT
The standard developed for this website (under Mandate 376) has been superseded by EN 301549:2018 ‘Accessibility requirements for ICT products and services’.
Follow the stages of procurement:
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Define Selection Criteria and accessibility requirements. Choose a suitable type of conformity assessment.
Read more about writing a call for tenders -
Evaluate a potential supplier's capacity in accessibility. Review accessibility in the Technical Specification and Award Criteria.
Read more about evaluating tenders -
Ensure deliverables fulfill the specified accessibility requirements.
Read more about evaluating deliverables -
Ensuring that the accessibility of the delivered product or service is maintained or improved during the course of the contract.
Read more about managing contracts
Use the Accessibility Requirements Generator to define accessibility requirements for:
- Examples of commonly procured Information and Communication Technologies (ICTs):
- Other ICT products or services.
Accessibility Requirements
Read the standard EN 301 549 "Accessibility requirements suitable for public procurement of ICT products and services in Europe":
- Download the full standard in PDF and its WCAG2 attachment.
- Browse the entire EN online.
OR jump to:
Functional Performance Statements
High level user needs applicable across technologies for all ICT procurements.
Functional Accessibility Requirements
The detailed accessibility requirements for different technologies.
Disclaimer: The Accessible ICT Procurement Toolkit provides access to European Standard EN 301 549 and related technical reports (TRs) approved in 2014. Please provide your feedback which will inform future updates to the Toolkit.